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SHIPPING & RETURNS

SHIPPING POLICY

Better Tackle Systems provides shipping services for all orders placed on our website. We are committed to ensuring that your products are delivered safely and in a timely manner. Our shipping methods are selected for convenience and reliability, and our packaging is designed to protect your items during transit. We strive to keep shipping costs affordable to enhance your experience with us.

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If you have questions or need additional details about our shipping policy, please contact us at bts@bettertacklesystems.com

ORDER PROCESSING

  • All orders are made to order and typically ship within 1–3 business days.

  • During high-demand periods or promotional sales, processing times may be slightly longer, but we’ll keep you informed.

SHIPPING METHODS & RATES

  • We ship worldwide.

  • Free shipping for orders over $99 is available for customers in the United States. 

  • Shipping rates are automatically calculated at checkout based on your location and order size.

  • Orders may ship via USPS, UPS, or FedEx, depending on the best available option for your area.

  • A detailed list of countries we ship to will be available on our International Shipping page.

SHIPPING DAMAGE OR ISSUES

If your order arrives damaged or doesn’t show up, we want to make it right.

SHIPPING ADDRESS TIPS

  • Double-check your shipping address before submitting your order.

  • Orders sent to incorrectly entered addresses may be delayed or lost, and we cannot guarantee replacement or reimbursement in those cases.

RETURN POLICY

At Better Tackle Systems, we want you to love your gear. If something isn’t right, we’re here to help.

30-Day Free Returns

  • We offer free returns within the U.S. for 30 days from delivery.

  • International orders may still be returned, but customers are responsible for return shipping costs.

  • Items must be returned in the original box, with the original packaging, and in the same condition as received.

  • To start a return, contact us at bts@bettertacklesystems.com

Extended Holiday Return Window

  • Orders placed on or after November 21st may be returned until January 31st 2026.

  • All standard return conditions apply.

Return Requirements

To qualify for a refund:

  • Items must be unused and in the condition they were received.

  • All components (inserts, protective packing, etc.) must be included.

  • Returns not meeting these requirements may be subject to partial refund or denial.

How to Start a Return

  1. Email us at bts@bettertacklesystems.com with your order number.

  2. We’ll send you a prepaid return label.

  3. Pack your item securely in the original packaging.

  4. Drop it off at the indicated carrier.

  5. Once we receive and inspect your return, we’ll process your refund to your original payment method.

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